Digital Skills Co.Request a change to your site
This is for clients on Hosting & Care or the Growth Retainer. If you bought your site outright, there is no included support to route a request into — call or text (702) 680-3101 or email [email protected] and Connor will quote the work.
Send it by email or text. There is no form to fill in — a form here would be a second inbox to watch, and a change request that goes into an inbox nobody is watching is worse than one you never sent.
- Email — [email protected], subject line “Change request”.
- Text or call — (702) 680-3101. Photos and screenshots are welcome; a photo of the thing that is wrong is usually clearer than describing it.
What to put in it
Everything through one channel, so nothing gets lost in a thread. The more of this you can give in one message, the faster it happens — but send it even if you only have the first line.
- Your business name, so the right site gets touched.
- What needs to change, written the way you would say it out loud. If you want exact wording on the page, paste the exact wording.
- Which page — the web address, or just name it: “the services page,” “the one with the gallery.”
- Anything to attach — new photos, a new logo, a price list.
- Whether it is time-sensitive, and by when.
Connor reads it himself and comes back to you with what is happening and when — that part is a person, not an autoresponder. Nothing on your site changes until he has replied.
Text, photos, hours, prices, a bug, a bit of styling: send it. Anything bigger than a small edit gets quoted before a minute is spent on it, and you will hear the number from Connor before anyone starts.